Our Store Policy
Processing
Orders will be processed within 24-48 hours of placing your order, excluding weekends and holidays.
Shipping
Orders will be shipped within 24-48 hours of placing your order, excluding weekends and holidays. Shipments weighing less than 1 pound are sent USPS First Class Mail with tracking. Shipments weighting more than 1 pound are sent by USPS priority mail with tracking. Other arrangements may be made by calling us at (214) 299-9528 before the product has shipped.
Shipping and Delivery
What You Need to Know
Most orders are shipped within 3-5 business days. Free shipping available on orders over $100.
In store pickup available at the Rowlett location and free delivery on orders over $150. ( When Driver Available)
Returns and Refunds
What You Need to Know
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Exceptions
The following items cannot be returned:
Open edible containers
Flower
Used Pre-Rolls
Used Accessories
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
AGE POLICY
You must be of legal smoking age (21 years of age or older for U.S. customers) in the jurisdiction where you reside to purchase electronic cigarette products from this website. Falsifying your age for the purpose of purchasing products from this website is illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law and future restrictions on our website.
We reserve the right to request additional identification such as a state identification card or passport. The name on the order must match the name on the I.D.
By shopping our store, you are confirming you are of legal smoking age in the jurisdiction that you reside (21+ in the U.S. in accordance to Federal Law).
We reserve the right to deny and cancel the order if proper identification cannot be provided in a timely manner.
Refusal or Limit of Service
Due to the nature of internet sales, we reserve the right to refuse service to anyone. If you feel your refusal of service was unnecessary, please contact our Customer Service team at customerservice@rightonbrands.com.
THIS SITE CONTAINS INFORMATION REGARDING ELECTRONIC CIGARETTES. YOU MUST BE OF LEGAL SMOKING AGE OF 21+ TO PURCHASE THIS SITE.
Quality Guarantee:
At ENDO Brands we believe transparency gives our customers peace of mind. Know what you are buying and using through our 3rd party testing results. Every batch of CBD oil processed goes through rigorous testing following strict state hemp laws in Kentucky.
See Endo Brands recent batch TEST RESULTS. (insert COAS link here)
